Introducing The Current by C-TRAN
Now Available for Booking
The Current is C-TRAN’s new, on-demand rideshare service that provides point-to-point service for just the cost of a bus ride. Schedule your ride online or through our mobile app, then track your driver’s arrival, just like other rideshare services. You can also schedule by calling 360-695-0123.
Riding The Current is Easy!
Fares on The Current can be paid using the Hop Fastpass system or with cash.
Tips for Riding
- Be on time. Your ride booking will provide an estimated pick-up time. We advise you to reach your pick-up point 5 minutes before your pick-up window. As it gets closer to the time of your ride, we will send you an updated ETA. You will also receive a notification when your vehicle has arrived. Updates are sent via SMS and The Current app. You always have the option to use the mobile app to track your vehicle’s location in real-time as it comes to pick you up. As a courtesy to your co-riders, the driver will only wait for up to 2 minutes.
- Schedule drop-off times. When you have an appointment that requires you to arrive by a certain time, schedule your trip with a drop-off time rather than a pick-up time, for example, “I need to be dropped off by 3 p.m.”
- Plan ahead. If your ride is scheduled during heavy-traffic times or on days with bad weather in the forecast, schedule extra time into your trip. View the status of your trip and make changes in the app, online or by calling C-TRAN at 360-695-0123.
- Cancel early. When you book a ride with The Current you are making a commitment to the system and the driver as a schedule is created to accommodate your trip. If you are not able to take the ride, we advise you to cancel as soon as possible. You can cancel your trip in the app, online or by calling 360-695-0123. When calling, please provide your name, phone number, and the date and time of the trip you wish to cancel. Recurring “no-shows” may result in a temporary suspension of your account.
- Go mobile. On your mobile phone, download The Current app by selecting “Download in the App Store” or “Get it on Google Play.” You’ll be able to find The Current app on your home screen for future use.
Contact C-TRAN Customer Service at 360-695-0123 or
email at [email protected].