Vancouver, WA: The C-TRAN Customer Service Office at Vancouver Mall will be moved to a new location during the week of December 25. The office will be moving from the north side of the mall to the south side of the mall, on the west end of the platform at the Vancouver Mall Transit Center.

When open, the new location will offer the same hours and services including pass sales and Hop Fastpass cards. It will also provide closer access to the Vancouver Mall Transit Center, which relocated to the south side of the mall in January 2017. The facility is served by Routes 7, 32, 72, 73, 74, 78, 80 and The Vine.

The C-TRAN Lost and Found, located at the current Vancouver Mall office, will close Friday, December 22. C-TRAN will continue to accept and hold lost items after that date, but customers should call ahead at 360-695-0123 to claim them.

C-TRAN will continue to provide updates in the coming weeks. We recognize this change will be an inconvenience for some. We apologize for that inconvenience, and thank you for your patience during the transition. C-TRAN also has a Customer Service Office at Fisher’s Landing Transit Center, located at 3510 S.E. 164th Avenue in Vancouver. Passengers can reach C-TRAN Customer Service representatives seven days a week by calling 360-695-0123.

About the Agency

C-TRAN is the regional public transportation provider for portions of Clark County. It offers local bus service within its Clark County service area, Limited bus service to the nearest MAX light rail station, and Express commuter service to downtown Portland. It also provides Connector service within the city limits of Camas, La Center, and Ridgefield. For more information on C-TRAN please visit C-TRAN’s Web site at, or call Customer Service at (360) 695-0123.


Christine Selk, Communication and Public Affairs Manager

(360) 906-7314 Office
(503) 860-0508 Cell